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Blessings

We’ve had an incredible journey this year, and with just a few weeks left of 2013, we wanted to share some of that “incredibleness” with you. Perhaps this is a post that would be more applicable at the beginning of the year but with Thanksgiving and thoughts of blessings in our hearts (and all over social media posts!), we wanted to share this now.

Late last year we started redeveloping the interface for one of our core products – our CMS Websites, and in the spring we moved our Faith Websites customers to the new interface (Site Manager). Through that experience, we were able to really connect, or re-connect with many of you, and we loved that opportunity! Hundreds of you attended webinars and provided us with feedback, reviews, encouragement, and plenty of ideas on how we can better serve you.

The Site Manager rollout process birthed a new idea (thanks to many of you!) – live webinar trainings, which we simply dubbed “User Groups”. Through the monthly user groups, we’ve been able to do advanced training, explore creative solutions for your website and content management, train the latest and best practices and answer your questions. And at this point in the journey, we began to realize that instead of just being the “techs and geeks” behind the scenes of your products, we were able to really come along side and help you. Helping ministries and missions has always been our mission here at DIS, but we now knew we had to start living up to that mission in more ways than just web based tools and applications. We needed to connect with you.

Some say that God has a sense of humor. Perhaps so. All we know is that in the month of June, we experienced a technical crisis unlike anything in our 10 year history. You see, we’re a group of believers gifted with vision, programming and application development, but we depend on some vendors for back-end services. Those vendors were unable to avoid a technical disaster and we got caught in the crushing results. It literally brought us to our knees, which is precisely where God wanted us. And through this crisis, many blessings flowed. You, our customers, responded with an absolute outpouring of understanding, support and even prayer – at a time when you had every human right to be upset. We were so richly blessed by your responses and we will not soon forget it. The blessings continued, for God used this event to shape a much more bonded and unified team, all the more led to better serve you.

The setback behind us, new and exciting things were ahead. The changes continued with the release of a brand new, fully integrated video on demand module – our Media Library. Being able to upload raw videos, encode them for web and then build them into your website was a goal we had for the past couple of years, but we wanted it fully integrated. No need to use YouTube, paid 3rd party services – no ads, no limits, just being able to manage your media in one central place. We knew that this was a powerful resource for churches to build sermon libraries and for schools to build curriculum and student resources.

We’ve also been able to release a steady stream of updates and improvement to Auction Trak and our Content Management System, and we’re thrilled with those, as were many of you! And, we’ve got plans for much more to come.

Each of these major milestones has served to sharpen our focus — that we are here to serve you and those building the Kingdom of God. That we are here to not just build an easy system for you to use (although that is an essential part), but also to come along side and help you achieve your goals. We put this very thought into action with our next big milestone: our first Strengthening Christian Schools conference. Hosting this conference gave us the opportunity to really get to know some of our customers, understand your challenges, and engage in conversation.  Best of all, we got to share our passions for sharing the Gospel, training up the next generation of Christian leaders and serving our Lord.

Returning home and back to our normal routines, we’ve realized how blessed and thankful we are. Blessed to help each of you in your kingdom work. Blessed to have fellow believers as customers. Blessed to be working in a job we love, using the talents we were given.

From our entire team  – a heartfelt thank you for being the most awesome customers.
May God continue to bless you and your service to him.blog_team_pic

 

 

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4 responses to “Blessings”

  1. Marcia Pecor says:

    Thank you for providing a photo of everyone on the team! I’ve printed it out to keep on my bulletin board so I can put the faces with names and so I can be reminded to pray for you often. In these days, I believe God is calling His Church to pull together more than ever, to encourage and bless each other wherever possible. May I add my heartfelt thanks to all of you for all the ways you have helped me – and particularly for your PATIENCE!! 🙂 God bless you all – and HAPPY THANKSGIVING!

    • Molly Parker says:

      Marcia,

      Thank you so much for your kind words. We are so thankful to work with the kind of customers who take the time to pray for us– what a huge blessing that is! Happy Thanksgiving!

  2. Kim Ballard says:

    Thank you for all your help in getting our website up. I have had so many compliments and positive comments, such as “fresh,” “innovative,”, etc. I know it seem to take me forever, because I was a little afraid of this new territory for me, but with all the help you provided, I feel more confident and things are certainly more efficient. Thank you so much for all your patience with me. I really appreciate the webinars also. They help me to learn more. Thanks for all you are doing to help us bring the light of Jesus to our community and those searching.

    • Molly Parker says:

      Kim, thank you for taking the time to share that. It makes us so happy to hear that you and your church community are pleased with your website! It is a pleasure to work with you!

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